The Plum Guide is building a marketplace of the world’s best short-term rental homes.
We are taking a systematic and obsessive approach to testing every single home on the planet, accepting only the top 1%. We do so by putting each home through The Plum Test: a gruelling hospitality exam, which uses a mix of algorithms and physical visits by hospitality experts.
We launched three years ago in London. We are now in 12 cities, we have vetted over 100,000 homes and are on track to reach over £30m in annualised sales. We are backed by an all-star cast investor group including Local Globe (TransferWise, Citymapper), Alex Chesterman (Founder of Zoopla), William Reeve (Founder of Love Film), Alex Saint and Troy Collins (Founders of Secret Escapes) and many more.
We are at the beginning of our global rollout strategy and growing our exceptional Team and you will play a vital part in this.
We have an ambitious plan to open 6 new cities in the US in the coming months in addition to LA & New York City which we successfully launched in 2018. We’re looking for the all-star team who will run LA from our brand new office in New York. A city team is comprised of two people - the Head of Growth and the Head of Collection. The Head of Growth is responsible for finding and adding the best homes in the city that will help us hit our sales targets. And the Head of Collection is responsible for the quality of those homes when they’re in the collection.
The Head of Growth is an extremely dynamic sales role, where you’ll own the new homes and sales numbers for a city. You can expect to:
Hit 15 tests passed per week in your city
Perfect your Plum pitch to both B2C and B2B prospects
On the B2C side, you’ll be pitching to and interviewing prospective individual homeowners who have been nominated to join Plum
On the B2B side, you’ll be developing long-term partnerships with the city’s best property managers, aparthotels, and boutique hotels
Ensure all homes added will sell and delight guests, maintaining our high NPS targets
Manage the CRM in an organised and detailed way
Give partners a great, on-brand first impression of Plum
Work with other city teams to leverage partner networks across cities
Gather and share insight about your market to work with the city team on hitting sales targets
Ensure every test booked has a chance of passing the Plum test and maintain Plum's design and quality standards
Ensure all hosts who join Plum are aware of our ways of working and headline terms
A salesperson through and through - you live and breathe sales, targets, and numbers
Inherently competitive with a drive to succeed
Excellent understanding and use of commercial and brand-led arguments in your sales pitch and negotiations with partners
Commercial minded, always thinking about what will have an impact on sales
A people-person; you a natural relationship builder who will leave a great impression on hosts
Comfortable talking about aspects of design, interiors, travel, etc.
An independent self-starter - always looking to contribute without being asked to
A problem solver - able to identify blockers or challenges and quickly overcome them
A team player who works well with others, shares knowledge, and is able to coach other members
You don’t need to tick every box but we’re looking for people with the following traits:
A few years experience in sales, with at some focus on B2B sales
A demonstrated track record of achieving targets consistently
Experience pitching to and negotiating with SMEs is an asset but not required
In depth knowledge of LA and its geography
Experience in the hospitality, luxury, or travel sector
Ability to start soon
An unparalleled opportunity to become an expert in start-up scaling - and to have complete ownership of the targets in your city
If you make your objectives happen, you’ll bolster your B2B, sales, and startup creds
Genuine influence and control: you will work daily with the founders and management team to shape the strategy and direction of our expansion
Be part of a passionate, friendly and transparent culture: you will be part of discussions on tech, product, brand and global expansion
Competitive salary and options package
A nearly endless range of opportunities to grow with Plum - from leadership positions in the sales team, to opening new markets, and more
At Plum we encourage diversity and backgrounds in professional experiences, if in doubt do apply!