The Plum Guide is on a mission is to build the definitive collection of the world’s best homes. Through expert human curation and innovative tech, we’re taking a scientific and systematic approach to vetting every home in every city we open and accepting only the top 1%. Like a modern Michelin Guide - but for homes.
We launched 3 years ago in London. Since then, we have grown 10-20% month on month; expanded to 6 cities; tested over 100,000 homes; developed a customer experience that’s returning the highest NPS scores in the hospitality sector; and are on track to reach over £25M in annualised sales.
We are backed by some of the world’s top VCs and angel investors who have built many of the world’s most exciting companies of today. These include TransferWise, Citymapper, BuzzFeed, Appear Here, Graze, Depop, SoFarSounds, Marvel, GymBox, Threads, Second Home, Zoopla, LoveFilm, Secret Escapes and many more.
We’ve just closed a £14m Series B round of funding. Our focus for the next 12 months is on building an exceptional brand & customer experience and maintaining hyper-growth through an accelerated global rollout. This is where you come in.
We believe in creating the best experience for our guests and hosts while being able to move fast and operate at scale. This role will have a significant impact in helping us identify the factors the major factors enable us to grow quickly and what we need to improve at a granular level. The role will be intense and a lot will be expected of you, but you will have access to rich data and a front-row seat to learn how a company scales, solves problems grows quickly.
The main responsibility of the Data Analyst at Plum will be to Perform Analysis on the business, maintain and create new dashboards, cand build new aggregates tables to enable faster and more efficient working.
Analysing data for insights using SQL, Tableau, Python or R would be an added bonus
Communicating these insights to business users so that they understand the impact and can create actions that address the findings
Writing SQL code for analysis and creating tables for ends users to use for analysis that allows them to do self-service within Tableau.
Creating automated ways with the help of our data engineer to pipe data such as targets and schedules.
Building dashboards within Google Data Studio so our operations team can see how they are performing on a daily basis
Who we are looking for
You don’t need to have prior experience in hospitality or tech startups. The important thing is that you are:
Entrepreneurial - you care about getting stuff done. And when obstacles inevitably get in the way, you know how to hustle in order to most past the obstacle.
Someone who’s a team player and a positive, motivating person to be around.
Organised - able to project manage complex processes with multiple stakeholders.
Target driven and commercial.
A self-starting learner, confident teaching yourself to do things you have never done before. Daily.
An unparalleled opportunity to become an expert in start-up scaling: not only will you lead a city in a VC backed business, but will be coached by some of the best.
If you make your objectives happen, you will inevitably be one of the most sought out talents in the startup, hospitality and tech scenes.
Genuine influence and control: you will work daily with the founders and management team to shape the company strategy and direction.
Be an early team member of what we believe will be one of the most famous startups of the next 10 years.
Be part of a passionate, friendly and transparent culture: you will be part of discussions on tech, fundraising, product, brand and global expansion.
Competitive salary and potential to be a part of our option scheme: our ambitions are huge and we hope it pays out for all.
We understand that everyone has different experiences and skillsets and just because you might not fulﬁl all our requirements it doesn’t mean we won’t talk to you. Feel free to reach out and tell us about your Data Analysis experience and what you can bring to Plum.
We are looking for an individual who has robust SQL skills:
Joins, calculations, sub-queries as well as being able to build tables/views.
A proven track record of a problem-solving and curious mind that is interested in investigating data for nuggets of insight that drive enhanced performance.
1-2 years experience with a data visualisation tool
Some Experience in using Tableau would be a significant plus for this role as we have recently started using it for analysis.
Decent Excel/Sheets skills - index match, sumifs etc.